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Business Analyst

We are looking for a Business Analyst, eager to work with our customers, users, and key stakeholders to develop software that makes a real difference to the treatment of cancer patients in the UK and worldwide. Due to company growth a new role has opened for a business analyst who will play a key part in the future direction towards our mission of developing technology to improve patient outcomes, everywhere. The Business Analyst will work closely with the product, software development, implementation, and QA teams to ensure that the functionality being designed and developed aligns with the company vision as well as customer needs and expectations.

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The Business Analyst will take contribute to the iQemo product roadmap and will be responsible for gathering requirements from both customers and the business whilst driving the development of the product, in line with emerging technologies and advancements in cancer medicines. Your principal outputs will be business requirements documents, workflow maps and user stories.

You will work in the product team with the head of product and the UX team. Together you will work with customers, users, and key stakeholders to deliver the future of iQemo and support management of further iQ HealthTech products. Our products are medically certified, so you will need to be comfortable with the ISO 13485 standard and ensuring that all evidence related to product development is available and collated.

The Business analyst is primarily responsible for…

· Work closely with the head of product, business owners, implementation and customers to envision and define new enhancements and features for iQemo.

· Is responsible for contributing to the iQemo product roadmap

· Work in an Agile software development environment, continuously reviewing the business & customer needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks.

· Supporting the Agile product development lifecycle including releases and sprints

· Assist with scheduling releases and defining product delivery timelines

· Work collaboratively with the UX team to provide understanding of the user stories to ensure designs are aligned

· Ensure the product backlog is accurately prioritised through regular discussion and review with the head of product, business owners, implementation, and other key stakeholders

· Facilitating stakeholder workshops to gather future business requirements

· Critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs.

· Capture and agree on customers’ business and functional requirements and manage the change control process for such requirements.

· Translate product roadmap features into well-defined product requirements including epics, user stories, and acceptance test criteria that guide the Agile software development team

· Support the product functional design process based on an intimate knowledge of the users and technology.

· Ensure product specifications are kept updated inline with new functionality and business requirements.

· Solve product related problems, make decisions, complete trade-off analysis to stay on track towards the delivery of the product roadmap

· Develop and maintain appropriate tracking and reporting of product development performance during development and post-launch.

· Provide training to the trainers and/or end users on functionality of new development releases

· Participate in process improvement planning and metrics

· To assist and participate in the development, implementation and management of training initiatives and competency frameworks within the service.

· To participate in departmental and National risk management schemes such as error reporting systems and intervention monitoring.

· Together with colleagues to be involved in the maintenance of cost-effective and efficient pharmacy related electronic prescribing design and to participate in their regular review and development.

· Other duties as assigned

Key skills


Understanding of healthcare IT systems

· Experience capturing and documenting customer requirements

· Business Analysis

· Stakeholder Management

· Negotiation

· Process Improvement

· A good balance of both clinical and technical knowledge

· Experience in oncology/haematology

· Able to lead and facilitate meetings (e.g. lead workshops to elicit requirements) within business and technical teams

· Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment

· Lean mindset and approach to time, costs, and deadlines

· Strong inter-personal skills with ability to communicate effectively at all levels

· Able to produce high quality supporting artefacts to assist the team in the development of product features

· Accuracy and attention to detail

· Highly organised and able to manage multiple competing priorities.

· Ability to work with cross-functional teams to deliver on a common goal.

· Confidence to make new contacts, deal with individuals at all levels and provide challenge

· Diplomatic, self-motivated, and enthusiastic with a professional attitude

· Professional, self-starter, keen to self-develop.

· Evidence of continuing professional and personal development


Experience working within Agile, Lean, or similar methodologies

· Experience with Agile product ownership

· Experience of managing the development of e-Prescribing systems

· Experience with the ISO13485 medical device standards

Working at iQ HealthTech

iQ HealthTech is always pushing the boundaries of what is possible and this allows our customers to give treatments to patients safely and more efficiently. The pace in the Oncology world is rapid and at iQ HealthTech we are always able to stay one step ahead through our collaborative and innovative ways of working.

Bastiaan Buijtenhuijs
Product Owner

About us

Through innovative design, development and services, iQ HealthTech provides tools and solutions to NHS, private and international hospitals and healthcare organisations, with a focus on refining the management of chemotherapy. With deep expertise in clinical development and years of experience supporting cancer treatment professionals, we are proud to be leaders in our field.

Here's what we offer our employees…

A competitive salary with annual reviews

Sick pay

25-days holiday, plus bank holidays

6-weeks full maternity pay and 2-weeks full paternity pay

A 4% employer contribution company pension scheme

Remote and hybrid working

A budget for professional development / technical training

35 hour working week

Flexible start and finish times

Government-set working from home allowance for remote workers

Access to wellbeing apps

Employee of the month voucher scheme

An environment that genuinely promotes creativity and out of the box thinking, without the constraints of customer budgets

Opportunities to learn and progress within the company

A friendly, relaxed and collaborative working environment

Make a difference by working on a technology platform that positively improves patient outcome

Virtual staff events (and in-person, too – where possible)

Our recruitment process aims to create and maintain a safe workforce and contains robust vetting procedures. The successful applicant will be appointed subject to references and a basic DBS check.

All applicants must currently have a legal right to live and work in the UK. Regrettably we are unable to offer sponsorship

About the team

UX Research & Design

Our UX team employs people-centred research and design to create intuitive tools that fulfil real needs. As researchers and designers we love working together as a team, but we also get to work supporting pretty-much every other department too. We've come from all sorts of backgrounds, including publishing, advertising, design and marketing, but the best thing about working at iQ HealthTech is to be working on projects that really make a difference to people's lives.

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